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730 - MSL: Negotiation, Mediation, and Arbitration (2 hours)

This course provides an introduction to the skills and methodologies needed to be a more successful negotiator – focusing on understanding the “why” and avoiding common pitfalls to derail the possibility of successful negotiation of agreements or resolution of disputes. We will also discuss alternative dispute resolution techniques and provide an overview of mediation and arbitration. Emphasis will include tools of negotiation that help ensure the intentions of the parties are upheld and a strong business relationship is maintained.